Brief

This product significantly improves the efficiency of a cleaning operator and is extremely useful when the operators are required to accomplish their tasks in a very constrained time frame with no loss of the quality. The mobile application facilitates in-field issue reporting, image attachments illustrating issues, sending instant messages to staff in the field or in the office, group messages via SMS or e-mail. The feature-rich web client of this application provides a convenient administration console with real time progress tracking, extensive reporting capabilities and excellent visualization.
The system backend provides automatic issue routing to qualified personnel of the appropriate department with infield notifications about the issue.
The product complies to the DS/INSTA 800 E Cleaning quality standard

Architecture

This system consists of:

• Mobile application communicating with web application via HTTP
• Web application accessing database
• MySQL database